Chargeback is bad thing for both sides (for You and for our store) in 100% occasions, because if you would like to get your money back – just place refund request by sending email to us at email@example.com
It is very important to provide working e-mail address for all communications with the Support team and our Store.
If chargeback was performed by you, our Store needs to perform the following:
-If fraud is suspected, we report the case to the FBI Internet Fraud Complaint Center and BBB;
-Initialize legal proceedings against you to recover the order amount.
MrGenius.in does offer technical support to the customers.
We will gladly help you with the following processes: downloading, installation, activation.
Please browse through the FAQ section for an answer before writing to our Support team.
If you cannot find an answer in the FAQ, please send us an email(which contains only Your problem) with the type of question (preferable method).